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Welcome to Novageness Support

This section covers the most common questions and issues users run into. If you don’t find what you’re looking for here, reach out to our support team.

Find Your API Key

Learn where to find and manage your Novageness API key

API Key Not Working?

Fix invalid key errors and connection issues

Login Issues

Troubleshoot login, SSO, and authentication errors

Credits & Billing

Understand credits, usage, and budget management

Claude Code Errors

Fix common Claude Code CLI integration issues

Roo Code Errors

Troubleshoot Roo Code integration problems

FAQs

Browse frequently asked questions

Dashboard Reference

Every page of the dashboard: where it is, who can open it, and what is on it
Looking for a particular screen? The Dashboard Reference covers every page of the dashboard — where it sits, who can open it, what is on it, and what each control does.

Still Need Help?

If your issue isn’t covered here, contact support with:
  • Your email address associated with your Novageness account
  • A screenshot of the error message
  • The tool you’re using (Claude Code, Roo Code, Cursor, etc.)
  • A brief description of what you were trying to do